We understand that plans can change, and we strive to offer flexibility to our valued customers. Our cancellation policy is as follows:
- Customer-Initiated Cancellations:
- You may cancel your booking up to 48 hours before the scheduled date to receive a full refund.
- If cancellations are made within 48 hours of the booked date, no refunds will be issued.
- Company-Initiated Cancellations:
- We reserve the right to cancel your booking in the event of severe weather conditions or other unforeseen circumstances that may compromise safety.
- Should we cancel your booking for any such reason, you will receive a full refund.
By booking with us, you agree to these terms and conditions. We appreciate your understanding and cooperation.