General Conditions of Use

By accessing and using our services, you agree to the following General Conditions of Use. These terms apply to all bookings, purchases, and interactions with our company:

  1. Acceptance of Terms
    • By making a booking or using our services, you acknowledge that you have read, understood, and agree to these General Conditions of Use.
    • These terms are subject to change at any time without prior notice. It is the responsibility of the user to regularly review the conditions.
  2. Eligibility
    • Users must be at least 18 years of age to make a booking or purchase through our service. Minors should have bookings made by a responsible adult on their behalf.
  3. Accuracy of Information
    • You agree to provide accurate, current, and complete information when making a booking or communicating with us. We are not responsible for any issues that arise from incorrect information provided by the user.
  4. Payments
    • All bookings must be paid for via bank transfer, as per our Method of Payment terms. Bookings will only be confirmed once full payment has been received.
    • Failure to complete payment by the specified deadline may result in the cancellation of your booking.
  5. Cancellations
    • Please refer to our Cancellation Policy for details on how cancellations are handled for both customer-initiated and company-initiated cancellations.
  6. Weather and Unforeseen Circumstances
    • We reserve the right to cancel any booking in the case of severe weather conditions or other unforeseeable circumstances that may affect safety or the quality of the service. In such cases, a full refund will be provided.
  7. Service Modifications
    • We reserve the right to make changes to services, schedules, or itineraries if necessary. If any major changes are required, you will be informed in advance and alternative arrangements or refunds will be offered where applicable.
  8. Liability
    • We strive to provide a safe and enjoyable experience. However, to the fullest extent permitted by law, we shall not be held liable for any damages, injuries, losses, or inconvenience arising from the use of our services.
  9. Use of Personal Information
    • By using our services, you consent to the collection, use, and storage of your personal data in accordance with our Privacy Policy.